Product Terms and Condition

Welcome to Astrologersunitakohli.com. By purchasing products from our website, you agree to the following terms and conditions. Please read them carefully.

1. Product Information

• All products listed on our website, including spiritual items, astrology remedies, gemstones, and healing accessories, are described with the utmost accuracy.

• Images are for reference only. Actual product color, size, or shape may vary slightly due to lighting or natural characteristics of materials like crystals and stones.

2. Order Confirmation

• After placing an order, you will receive an order confirmation via email or WhatsApp. Please verify all details, including shipping address, before confirming.

• We reserve the right to cancel any order due to product unavailability or incorrect pricing.

3. Shipping and Delivery

• All orders are processed within 1–3 business days.

• Delivery timelines may vary depending on your location. Typically, orders are delivered within 5–10 business days across India.

• We are not responsible for delays caused by courier services, weather, or unforeseen circumstances.

4. Replacement Policy

• Replacements are only applicable for damaged or defective items.

• To request a replacement, you must share an unboxing video clearly showing the damage or defect within 24 hours of delivery.

• The replacement request will be verified by our team. If approved, we will send a new product of the same kind.

• The customer must ship the damaged product back to us at their own expense. The return shipping cost will not be reimbursed and is deducted from the customer.

• We do not offer replacements or refunds for:

  • Change of mind

  • Natural variations in stones/crystals

  • Delays in delivery

5. Cancellation Policy

• Orders once placed cannot be canceled after confirmation, as our products are energized and customized per order.

• Please double-check your order details before finalizing the purchase.

6. Refund Policy

• We currently do not offer refunds. Only verified replacements as per the policy mentioned above are allowed.

• No refund will be processed for incorrect shipping addresses or non-availability at the time of delivery.

7. Disclaimer

• All spiritual and astrological products are offered as remedies based on traditional practices. Results may vary from person to person.

• We do not guarantee outcomes and are not liable for any claim arising out of product usage.

8. Customer Support

For replacement requests, order queries, or any support:

• Email: mysticzodiacs94@gmail.com

• WhatsApp: +91 8968111520

• Website: https://www.astrologersunitakohli.com